ABOUT THE PRODUCT:
NAME: SOPHIE
LENGTH: 70cm
DENSITY: 150%
CAP : 13x6 Front Lace with Silk Top COLOR : Dark Brown with Blonde Gradient
TEXTURE : Smooth
WEIGHT: 257g
LACE TYPE: Swiss Lace
LACE COLOR : Transparent ELASTIC WAISTBAND : Yes
HAIRLINE : Short knotted (ear to ear)
DYED KNOTS : Dark
SILK TOP BASE: Yes
CAP SIZE : Circumference 51cm, ear to ear 30cm
HAIR ORIGIN : Brazilian hair dyed
Please note:
If you are considering billing your health insurance, please contact us via Whatsapp or email before purchasing.
If you are a new customer, we recommend that you order the trial package in advance.
Please note that lighting on phones and screens can sometimes appear slightly different and may not always reliably display colors accurately.
Please note that actual colors may vary.
NKAYE HAIRSYSTEM is not responsible for customs duties on international orders. The price does not include customs duties, as these vary from country to country and are beyond our control.
Customs duties to Germany amount to 19% of the purchase price upon import.
If you have any questions, please use our chat window; we will be happy to answer them as soon as possible.
Model SOPHIE
RETURN OF FINISHED WIGS
Wigs can be returned within 14 business days of receipt to the address below. The wig must be in its original packaging, unworn (a fitting is permitted), and unaltered.
Any odors, washes, hair products, or stains are not permitted. The wig must also be properly packaged.
The return shipping costs must be borne by the customer. The package must be insured for the purchase price.
The package is the customer's responsibility until it arrives at our warehouse. Should the package go missing, the customer is responsible for any loss.
Once the wig arrives at the salon/warehouse, it will be inspected. If the results are positive, the purchase price will be refunded within 7 business days.
RETURN FOR INDIVIDUAL PRODUCTIONS
Custom-made wigs are non-returnable. Customers are responsible for providing correct measurements, colors, and other details.
If the product does not meet your expectations, the color and cut can be adjusted.
Please note that slight color variations may occur with custom-made wigs as they are dyed by hand.If the desired changes differ from the customer’s original specifications,
the costs for this were not covered by Nkaye.If there are any defects or deviations that do not correspond to the customer's specifications, we will cover the costs of repair after consultation.
We also offer sample packages to ensure customers know exactly what they are getting.
Alternatively, you can choose a ready-made model from our shop, which comes with a 100% money-back guarantee.
Our customer satisfaction is our top priority.
Please always contact us regarding defects.