ABOUT THE PRODUCT :
NAME : Silk Top Clip in Topper (2 clips)
SIZE : Topper 7.5cm length, 4cm width
LENGTH: 25cmCOLOR : Black, dark brown, light brown
TEXTURE : Smooth
SILK TOP : Light / Medium
WEIGHT: 15g
COLLECTION : Classic
HAIR ORIGIN : 100% Russian human hair
Please note:
Please note that lighting on phones and screens can sometimes appear slightly different and may not always reliably display colors accurately. Please note that actual colors may vary.
NKAYE HAIRSYSTEM is not responsible for customs fees on international orders. The price does not include customs fees as these vary from country to country and are beyond our control.
Customs duties to Germany amount to 19% of the purchase price upon import.
If you have any questions, please use our chat window; we will be happy to assist you immediately if possible.
SILK TOP CLIP IN TOPPER (2 CLIPS)
RETURN OF FINISHED WIGS
Wigs can be returned to the address below within 14 working days of receipt. The topper must be in its original packaging, unworn (you can try it on) and unchanged.
No odors, washes, hair products or stains are allowed. The wig must be packaged properly.
The costs for the return shipment must be borne by the customer. The package must be insured by post for the amount of the purchase price.
The package is the responsibility of the customer until it arrives at our warehouse. If the package is lost, the customer is responsible.
Once the wig has arrived at the salon/warehouse, it will be checked. If the result is positive, the purchase price will be refunded within 7 working days.
RETURN FOR INDIVIDUAL PRODUCTIONS
Custom-made toppers are not returnable. Customers are responsible for providing correct measurements, colors and other details.
If the product does not meet expectations, the color and cut can be adjusted.
Please note that individually made wigs may have minimal color variations as they are dyed by hand.If there are defects or deviations that do not correspond to the customer's specifications, we will cover the costs of repair after consultation.
Estimated shipping time for international shipments is 7-21 business days (depending on stock), excluding warehouse/salon processing time.
For domestic shipments, the estimated time is 2-4 working days if the product is immediately available from stock. If the product is not in stock, the shipping time is approximately 10-14 working days.
The product can be shipped either uninsured or insured.